When you forgot or want to reset your password, just go to the login page of your Thinka and click the 'reset the password' link. Then within 60 seconds click the button on the Thinka.
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666