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Frequently Asked questions

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How to include a SmartStart Z-Wave device

If you have bought a device that supports SmartStart, you'll find a QR code on the box and/or the device. Download Thinka Setup app available from the AppStore or Thinka Setup app for Android devices. 

Open it on your device, select your Thinka and enter the password if required. Then follow these steps;

For Android Devices

Click the QR scan icon and scan the QR code on the box and/or the device. Then you can name the device and put it in a room


For IOS Devices

Choose "Add a SmartStart device" and scan the QR code on the box and/or device by the application. Then name the device and put it in a room



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Installation
In case something is not clear or not working according to your expectation you can contact us, and we will provide instant feedback. We can be reached by email at support@thinka.eu, or by phone at +31-20-2420666